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Neco 2017 Marketing Obj & Theory Complete Answer Now Available










NECO 2017 (Marketing Obj & Theory )





Is the action or process of storing goods in a warehouse and the building up of a holding of shares in a company by buying numerous small lots of shares in the names of nominees, in order to make a takeover bid while remaining anonymous.
1b)Functions of Warehousing:

1. Storage:

This is the basic function of warehousing. Surplus commodities which are not needed immediately can be stored in warehouses. They can be supplied as and when needed by the customers.
2. Price Stabilization:

Warehouses play an important role in the process of price stabilization. It is achieved by the creation of time utility by warehousing. Fall in the prices of goods when their supply is in abundance and rise in their prices during the slack season are avoided.
3. Risk bearing:

When the goods are stored in warehouses they are exposed to many risks in the form of theft, deterioration, exploration, fire etc. Warehouses are constructed in such a way as to minimise these risks. Contract of bailment operates when the goods are stored in wave-houses.

6b)- Transportation links the different fixed facilities and markets and thus serves to neutralize the spatial separation of the facilities.

-As a marketing function, therefore, it increases the economic value of the products by creating time and place utilities and promoting possession utility.

-For the producer, the transportation aids in moving raw materials and other components from the suppliers to the plants and warehouses and from plants and warehouses to other plants. It also involves the movement of finished goods from the plants to the warehouses or distribution centers and to customers.

-The wholesaler transports goods from the warehouse or distribution centers to retailers.


Organizational structure is a system used to define a hierarchy within an organization. It identifies each job, its function and where it reports to within the organization. This structure is developed to establish how an organization operates and assists an organization in obtaining its goals to allow for future growth. The structure is illustrated using an organizational chart.



Functional structure is set up so that each portion of the organization is grouped according to its purpose. In this type of organization, for example, there may be a marketing department, a sales department and a production department. The functional structure works very well for small businesses in which each department can rely on the talent and knowledge of its workers and support itself. However, one of the drawbacks to a functional structure is that the coordination and communication between departments can be restricted by the organizational boundaries of having the various departments working separately.


Divisional structure typically is used in larger companies that operate in a wide geographic area or that have separate smaller organizations within the umbrella group to cover different types of products or market areas. For example, the now-defunct Tecumseh Products Company was organized divisionally–with a small engine division, a compressor division, a parts division and divisions for each geographic area to handle specific needs. The benefit of this structure is that needs can be met more rapidly and more specifically; however, communication is inhibited because employees in different divisions are not working together. Divisional structure is costly because of its size and scope. Small businesses can use a divisional structure on a smaller scale, having different offices in different parts of the city, for example, or assigning different sales teams to handle different geographic areas.


The third main type of organizational structure, called the matrix structure, is a hybrid of divisional and functional structure. Typically used in large multinational companies, the matrix structure allows for the benefits of functional and divisional structures to exist in one organization. This can create power struggles because most areas of the company will have a dual management–a functional manager and a product or divisional manager working at the same level and covering some of the same managerial territory.


Hierarchy :
The basic function of an organizational structure is to provide a clear chain of command and define which employees report to which managers. Many companies use multiple levels of management, where an associate reports to a manager who then reports to a director. The directors often report directly to the owners. The structure also shows who conducts performance evaluations for which employee: managers for associates and directors for managers, for example.


Teams :
Creating an organizational structure usually helps define teams who work closely together. These teams can be organized by department type, such as accounting or marketing, or by geographic region, such as all sales and administrative staff serving the Southeast. A team can also include all staff working on a specific project or product. The structure sets the teams, which typically report to the same manager or director. This helps ensure that all the staff members on the team are working toward the same goal, have well-defined job duties and can get to know each other to help balance each others’ strengths and weaknesses.


Decision Making :
Employees understand to take important decisions to their managers, who might escalate them up the ladder if necessary. A structure helps define exactly who is the correct decision maker for each employee, although some businesses allow employees more decision-making abilities than others. In retail businesses, employees might make customer service decisions within certain parameters, such as refunds up to $100. In a marketing department, the staff can order collateral pieces up to the project’s budget without management approval, for example. However, the organizational structure helps clearly define which decisions need management approval and who to go to for those decisions. Also, it shows who that manager reports to when decision appeals are necessary.


Advancement Potential :
Employees often are motivated by the opportunity to advance within the company for more responsibility and higher pay. An organizational structure provides that advancement opportunity with higher-level positions and a clear understanding of what those positions are responsible for. A successful structure assigns job duties to positions instead of people. As the people advance or change positions, the new person filling the vacancy takes on the same duties as the previous employee. This allows people who advance to know what duties will be expected in their new positions and to train the people who take over their old positions.

Transportation is a means of moving goods and people from one location to the other. In marketing, it involves the movement of goods from the place of production to the place of consumption. Goods can be moved from the factories to the wholesalers and to the retailers where the consumers come to buy them. It is also possible to move goods from the retailers shops to the consumers, or from the wholesalers to the consumers and in some cases from the producers direct to the consumers.

i) Transportation links the different fixed facilities and markets and thus serves to neutralize the spatial separation of the facilities.


 As a marketing function, therefore, it increases the economic value of the products by creating time and place utilities and promoting possession utility.
iii) For the producer, the transportation aids in moving raw materials and other components from the suppliers to the plants and warehouses and from plants and warehouses to other plants. It also involves the movement of finished goods from the plants to the warehouses or distribution centers and to customers.
iv) The wholesaler transports goods from the warehouse or distribution centers to retailers.
v) The retailers transport merchandise from his warehouse to his store and to final consumers.
vi)  Consumers also benefit from transportation because some retailers deliver goods directly to them.


Competition is a major driving force for taking your business abroad. In a chosen target market, competition may be less abroad than at home, in which case, better to go abroad.
**Domestic Non availability;
A nation trades because it lacks the raw materials, climate, specialist labour, capital or technology needed to manufacture a particular good. Trade allows a greater variety of goods and services. For example, many countries import oil and natural gas, metals, timber, tropical fruits, etc

**Saturated domestic demand

>When the domestic market experiences a downturn or reaches saturation, companies may turn to export markets to make good the shortfall. Domestic demand constraints drive many companies to expand their markets beyond the national borders. If the domestic market potential is fully tapped, the market for such products tends to be saturated.


i) NEEDS :

The core concept of marketing is to understand or feel the “human needs” that denotes the state of felt deprivation. Therefore being the marketers you need not go for inventing these needs. Rather you should try to understand it. The needs are in-built in human nature itself and thus naturally existed in the composition of human biology and human condition. When the needs are not satisfied, a person will try to either reduce the need or look for a substitute object that has the ability to satisfy the need.
The need for food, clothing, shelter and safety are the basic physical needs and the needs of belongingness and affection are the social needs. The individual needs include the need for knowledge and self expression.

ii) WANTS :

Human wants are desires for specific satisfaction of deeper needs that means the needs become wants when they are directed to specific object that might satisfy the need. For example, a teenage may need water to quench his thirst but want to have a cold drink. Human needs may be few, but their wants are numerous. These wants are continually shaped and re-shaped by social forces and institutions such as families, collogues, office neighbours etc. Marketers need not to create needs because these needs pre-exist in the market. But they can influence the wants and suggest and inform the consumers about certain products and persuade them to purchase these by stressing the benefits of such products.
iii) DEMANDS :

People may have almost unlimited wants. But resources are limited in compare to the wants they have. Therefore they have to choose the products that are likely to provide the most value and satisfaction for their money. When backed by purchasing power, wants become demand. Thus, demands are basically wants for specific products that are linked /associated with the ability and willingness to pay for these products. For example, many desire a car such as Mercedes Benz, Toyota, BMW, Honda etc. but only a few are really willing and able to buy one. Therefore being a marketing executive you must measure how many people would actually be willing and able to buy your company’s products than how many of them want the products.


To satisfy the wants and needs of people the company must offer their products in the market. That means people purchase the products to satisfy their needs and wants. Specifically, a product can be defined as an object, service, activity, person, place, organisation or idea. You can note here that the tangible items are known as product while the intangible items are known as service. The hidden use of a physical objects may be to provide the service. For example a lipstick is bought to supply service (beautify); toothpaste for whiter teeth – prevent germs or give fresh breath etc. Therefore it is the job of marketer to sell the service packages associated with the physical products. If you give a thought, you will realise that the importance of a product does not lay not so much in owning them than to use them to satisfy our wants. For example, we do not buy a bed just to admire it, but because it aids resting better.



We have already got that marketing takes place only when people decide to satisfy needs and wants through exchange. So in the process of marketing there is exchange value between the two party’s i.e buyer and seller. The value for buyer is to obtain the desired object to satisfy its needs and wants while the value for the seller is generally the profit or the money. For example, hungry people can find food by hunting, fishing or gathering fruits. They could offer money, another food or a service in return for food. Marketing focuses on this last option. Kotler (1984) states that for exchange to take place, it must satisfy five conditions, namely:

(i) There are at least two parties.

(ii) Each party has something that might be of value to the other party.

(iii) Each party is capable of communication and delivery.

(iv) Each party is free to accept

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